At Utopia Vapes, we are committed to safeguarding your privacy and ensuring that your personal data is handled responsibly and securely. This privacy policy outlines how we collect, use, and protect your personal information when you visit our website or use our services.
1. Information We Collect
We collect various types of information to provide you with our services, including:
-
Personal Information: Name, email address, phone number, and any other details you provide when filling out forms or contacting us.
-
Technical Information: IP address, browser type, device information, and usage data when you browse our website.
-
Transactional Information: Payment details when you make a purchase or financial transaction on our site.
2. How We Use Your Information
We may use your personal information for the following purposes:
-
To provide our services and respond to your inquiries.
-
To send you important updates or information related to your transactions or our services.
-
To process payments and manage your account.
-
To improve our website and enhance user experience, including tailoring content to your preferences.
3. How We Protect Your Information
We implement robust security measures to protect your personal information from unauthorized access, disclosure, or alteration. These measures include encryption, firewalls, and secure data storage systems. However, please be aware that no method of data transmission over the internet is 100% secure.
4. Sharing Your Information
We do not sell, trade, or share your personal information with third parties, except in the following circumstances:
-
When we have your consent.
-
When required by law or to comply with legal obligations.
-
To trusted third-party service providers who assist us in delivering our services, provided they adhere to our data protection standards.
5. Cookies
Our website uses cookies to enhance your experience. Cookies are small files stored on your device that help us track website traffic and customize content according to your preferences. You can disable cookies via your browser settings; however, please note that this may impact your user experience.
6. Your Rights
You have the right to:
-
Access the personal information we hold about you.
-
Request that we correct or delete your personal information.
-
Withdraw your consent for data processing at any time.
-
File a complaint with a data protection authority if you believe your rights have been violated.
7. Changes to Our Privacy Policy
We may update this privacy policy from time to time. Any changes will be posted on this page, and the “last updated” date will be revised accordingly. We encourage you to periodically review this policy to stay informed about how we protect your information.
8. Contact Us
If you have any questions regarding this privacy policy or how we handle your personal information, please contact us at:
Utopia Vapes
Phone: (44) 163 833 6563
Email: mail@utopiavapes.co.uk
Address: Unit A 82, James Carter Road, Mildenhall, United Kingdom, IP28 7DE
